Refund Policy – UmmahBook

No Refund Policy

At UmmahBook, we are committed to providing a transparent and trustworthy platform for our users and community centers. Please read this Refund Policy carefully before making any payments or transactions through our platform.

All payments and subscription fees made through UmmahBook are strictly non-refundable. Once a payment is successfully processed, it cannot be reversed, cancelled, or refunded under any circumstances. This policy applies to all types of transactions, including but not limited to subscription fees for services and any other payments made via the UmmahBook platform.

The reason for this strict no refund policy is to ensure the integrity and reliability of the services we provide. Payments made to community centers are transferred directly to the intended recipients and are often used immediately for community supports. Similarly, subscription fees grant instant access to platform features and services, and thus cannot be reversed once activated.

We urge all users to carefully review their payment details, amounts, and recipient information before confirming any transaction. If you have any questions or concerns about a payment, please contact our support team before completing the transaction. Once a payment is made, it will be considered final and binding.

By using UmmahBook and making any payment through our platform, you acknowledge and agree to this No Refund Policy. We appreciate your understanding and support in helping us maintain a secure and efficient platform for all users and community centers.

If you believe a transaction was made in error or you have encountered a technical issue, you may contact our support team at support@oneummahbook.com. While we will review all inquiries, please note that refunds will not be issued except in cases of proven technical error resulting in duplicate or unauthorized charges, and such cases will be handled at the sole discretion of UmmahBook.